We hope to meet your expectations when we visit with you.We realize a “proctology” office is one of the last places any person wants to be at, but we will strive to minimize your wait time, preserve your dignity, and respect your decisions while fulfilling all medical and ethical requirements.
Our approach to clinic is to answer your questions and explain what is happening and what we propose to do about it.If you are looking for a surgeon that walks into the room and says you need your colon out without explaining why, you should not come here.We believe you will do better if you obtain an understanding of the cause and treatment options.It is not uncommon for a patient to walk out of our office with a drawing of their disease process.In addition, if something is out of our area of expertise we will refer you to a provider we trust.
Unfortunately, paperwork is something we have little control over.In addition, we are sometimes delayed in the office.It is difficult to anticipate surgical emergencies and increased OR times.We will strive to keep you informed of any delays and encourage you to contact our office if you are running late.
Day of Surgery
We will provide you with a list of things that you need to do prior to arriving.In addition, information can be found on this website.We are constantly reviewing literature and discussing different protocols with other surgeons, infection control, operative committees, etc. to make sure we minimize the risk of complications. Unfortunately, this in our experience usually means more work for the already nervous patient.
On arrival to the hospital or the surgery center, there will be a flurry of activity.Nurses and doctors will be asking questions that you have answered a million times.We know it is frustrating.Make sure you ask questions!Ask the anesthesiologist what they plan to do for pain control.Ask us any final questions.
We will stay with you as long as you need.We provide a list of common instructions and FAQ’s.Our phone is answered 24/7 by the on call surgeon.Everyone recovers differently from surgery.We encourage you to call or make an appointment sooner if you need it.
Your post-operative visit will allow you to ask questions and for us to ensure you are healing well.We will provide you with a copy of your pathology report.If you need any other documentation, just ask!We also will complete any FMLA paperwork prior and after any procedure as needed.